Shipping policy

WOKEN - OUTDOORS Shipping Policy

Effective Date: 25th may 2025

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Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays).

You’ll receive a confirmation email once your order is placed, and another when it has shipped.

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Shipping Times & Rates

UK Standard Delivery: 2–4 business days

UK Express Delivery: 1–2 business days (available at checkout)

International Shipping: 5–10 business days

Shipping costs are calculated at checkout based on your location and selected shipping method.

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International Orders

WOKEN Outdoors ships worldwide. Please note that customs duties, taxes, or import fees may apply depending on your country. These are the customer’s responsibility.

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Tracking Your Order

Once your order has shipped, you’ll receive a tracking number via email so you can follow its journey.

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Delivery Issues

If your order is delayed, lost, or arrives damaged, please contact us at info@woken-outdoors.com and we’ll work to resolve it as quickly as possible.